Terms & Conditions

By using our service you accept all the below terms and conditions


General Terms and Conditions:

An Approved Driving Instructor who gives lessons in a motor car in return for payment must be on the Register Of Approved Driving Instructors (ADI’s). To gain entry to the register, prospective instructors must pass a series of examinations administered by The Driving Standards Agency (DVSA). People training to become ADI’s who have part completed the examinations can obtain from the agency a licence to acquire practical experience which is strictly limited to six months. Once fully qualified and on the register, ADI’s are regularly tested by the DVSA to check their continued ability to give instruction to the required standards. DVSA and the driving instruction industry place great emphasis on professional standards and business ethics. The Code of Practice set out here has been agreed between the DVSA and the main bodies representing ADI’s. It is a framework within which all instructors should operate.

Personal Conduct:

The Instructor will at all times behaves in a professional manner towards clients.
Clients will be treated with respect and consideration.
The instructor will try to avoid physical contact with the client, except in an emergency or in the normal course of greeting.
Whilst reserving the right to decide against giving tuition, the instructor will not act in any way which contravenes legislation or discrimination.

Legal Requirements :

Fitness to Drive and managing the risk is a two way process. You must Hold a current UK Provisional license which should be a valid Photo Card issued by DVSA OR in the case of a EU NATIONAL a valid EU Driving licence.You will have to show the instructor before the Lesson can begin. Failure to provide a visual inspection and online check will not be allowed to carry on with the lesson, thus loosing the lesson fee for that particular lesson for that day.
You must be able to read (with glasses or contact lenses, if necessary) a car number plate made after 1 September 2001 from 20 meters. You could be prosecuted if you drive without meeting the standards set by the DVSA.
Prescribed or Non Prescribed Drugs can dramatically affect your ability to drive if unsure contact your GP. It is illegal to drive if you’re unfit to do so. It is the pupils RESPONSIBILITY TO DISCLOSE ANY HEALTH ISSUE WHICH MAY AFFECT IN ANYWAY.
Any Changes in your medical condition which affect your driving license must be communicated with the Instructor Immediately.
Practical Footwear is needed in learning to drive. OPEN TOE SANDALS OR FLIP FLOPS are not allowed as it’s dangerous in controlling the vehicle and any loss of control can result in serious consequences.
If the Instructor believes that you fail to meet the fitness to drive criteria the lesson will be canceled at pupils or learner drivers expense.
The ‘Instructor’ – cannot be held responsible for any loss damage or injury arising from a driving lesson.

Lessons:

The contract for driving tuition is solely between you and your instructor. You and your instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.
You must notify your instructor of any matters which affect your ability or entitlement to have driving tuition, for example, but not limited to any lack, or loss, of a valid provisional driving licence.

I love Drive acts as agent for your instructor, In receiving your payments for driving tuition. If any payments is made directly to the instructor it will be your responsibility to have any dealings and agreement in arranging any such agreement, I LOVE DRIVE won’t be held responsible in such situations. However any such discrepancies will be dealt on your behalf as much and where ever it is possible.

Your driving Lesson will be on a one to one basis with no car sharing. Should you wish a parent or friend to come with you this can be arranged. You can be collected from your place of work or home address or a different location as long as prior knowledge is given and it is agreed between instructor and pupil.

A trial course is provided for those with very little, or no previous driving experience

When planning and booking an intensive course we recommend you make use of one our assessment / trial lessons to establish best training practices and methods and to fully establish times, dates and duration in hours for the course to be suitable for you

All payments must be made prior to an intensive driving course commencing

At the time of booking to reserve the instructor and diary space a £50 deposit is taken – this deposit is deducted from the course total

A block payment of lessons, e.g. 10 hours, receive a discount – the payment must be made at start of the block of lessons to qualify for the discount and are valid for 2 months from purchase date.

Once you have commenced the assessment or course any further payments are to be made online by using this link: http://www.ilovedrive.co.uk/pay

We would only change or cancel an appointment time for an extreme or urgent reason such as break down, illness, accident or a driving test – if we do need to change a time we will always make up for it and you will not lose your fee if prepaid – we will simply try and get your lessons that are missed booked back in as soon as possible to make up for the missed lesson

Any cancellations or refunds must be dealt directly to this number: +44 7508 095589​⁠​ or email: booking@ilovedrive.co.uk, not the instructor.

All instructors ensure that their vehicle is safe and roadworthy and fully insured for all lessons, courses and the driving test itself; plus all vehicles are fitted with dual controls and at least on rear facing interior mirror again for safety

Our Last minute test cover is tailored to customers with their test less than two weeks away and consists of a minimum of 6 hours. As a minimum You will need to pay for 6 hours of tuition before any lessons can be booked. If you change mind and wish to cancel Your Short Notice Test package lessons, a minimum of 48 hours’ cancellation notice is required prior to the initial 2 hour assessment lesson, for a refund. During the initial 2 hour assessment lesson you will be evaluated by Your instructor. If after the 2 hour assessment lesson the instructor tells You that You are not ready for the test, the instructor is under no obligation to take You to the test. Your instructor will advise you of the next steps needed to become test ready.

Lawful Penalties:
You will always be under close supervision whilst driving the school vehicle and as much as the instructor is there to teach you the driver have the responsibility to keep the car safe and as the legal driver are responsible for any infringement of the law. Any fines that are incurred will be the responsibility of the driver.

Practical Driving Tests:
We will work together to make every effort to ensure you are at practical driving test standard and have a thorough knowledge of the DVSA set skills. I LOVE DRIVE driving school instructor reserve the right to withdraw the use of the school vehicle for the practical test, without prior notice if the Instructor feels that you are ‘unsafe’ in the interest of safety.I LOVE DRIVE school instructor has the right to withhold training vehicles for the driving test if, in the instructors opinion, the trainee does
not meet the required standard. Instructor will provide sufficient notice for the client to make alternative arrangements
if they wish to continue with the test appointment.

Damage to the School Vehicle:
During your lesson the Instructor will make every effort to avoid damage to the vehicle. If the Instructor considers that you were driving in an unsafe way despite best efforts made and actual damage is caused by your negligence, then you will be expected to pay half towards repairs up to the level of excess on the tuition policy. This will discussed at the time of the damage.
During your Driving Test the Examiner will not prevent you from hitting the kerb or causing minor damage to the car. Therefore all damage caused whilst on Test will be charged to you up to the full level of excess on the tuition policy.

Cancellation of Booked Lessons:
If you or your instructor wish to cancel a lesson, a minimum of 48 hours prior notice should be given. Cancellation should be made directly between you and your instructor. 48 hours notice are needed to cancel driving lessons to enable the time slot to be filled, If less than 48 hours notice is given then the full lesson fee must be paid without exception.
I LOVE DRIVE cannot be held responsible for any mechanical or electrical failure which may cause the prevention or termination of a lesson or driving test. However the vehicles are leased with a replacement vehicle might be available within 48hours. If you decide to cancel your lesson due to weather conditions at short notice the lesson will be chargeable.

Transferability of Lessons:
You cannot sell or transfer any lessons which have been purchased in Your name to any other person without our consent.

Price Changes:
The price of the lessons which have not been prepaid as part of the block booking may be changed at any time. If a block booking option is taken and at any moment you decide to take a refund on your block booking, then the amount of lessons which are taken will be charged at full rate at the current lesson price and then refunded. The cost of prepaid block booking price in force at the time of booking will be honoured for 12 months if they are not used, if the block booking is not used then the remaining lessons elapsed shall have any lesson price increase applied or if the value of the remaining lessons do not match the current lesson price than in some cases it may be forfeited at our discretion.

Personal Property:
Naturally every endeavor is made to safeguard the personal property of any trainee, but I LOVE DRIVE driving school accepts no liability whatsoever for jewelery, cash, clothing, mobile phones or any other property left in the training vehicle.

Change of Terms and Conditions:

We aim to update the Site regularly, and may change the content of the Site at any time. We reserve the right to make changes to these terms and/or the Site at any time. If the need arises, we may suspend access to the Site, or close it indefinitely. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

Accessing Our Site:

Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice (see below). We will not be liable if for any reason the Site is unavailable at any time or for any period. From time to time, we may restrict access to any part of the Site or the entire Site. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. When using the Site, you must comply with the provisions of our acceptable use policy. By using the Site, you acknowledge that you are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms and that they comply with them.

Personal use only:

The Site is for non-commercial personal use only. You must not use any part of the materials on the Site for commercial purposes without obtaining a licence to do so from us.

Liability:

The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, [other members of our group of companies] and third parties connected to us hereby expressly exclude: All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including, without limitation any liability for: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Links from our site:

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Governing Law and Jurisdiction:

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Quick Start Discount:

Quick start driving course price discount will be applied only for initial lessons only, further block booking price will vary as per instructor discretion.

Terms and Conditions for Franchisee

1- You will still have to pay £20 towards pupil fee which is supplied to you.
2- Partnership is only available to limited ADI’s
3- Extra Training to improve your skills will be provided as and when necessary and available
4- If you decide to leave us please give us 4 weeks notice to accommodate other potential instructor.
5- Maintenance of your tuition vehicle will be your own responsibility, unless supplied by us or supplied by our agent.